Frequently Asked Questions
How quickly can I expect to receive a response back on a new inquiry?
We understand that every inquiry is time sensitive You can expect to receive a response within 24 hours of the initial inquiry. Please expect a slight delay if the inquiry is made during a holiday or outside of typical operating hours. If urgent after hours of support is needed, please call the following number: (313) 288-4786
Can pricing be provided by quantity or pieces of parts?
Pricing is typically broken down by hourly rates. As a third party, Union company working in a client’s facility, there are many constraints that are out of our control such as production time, hi-lo support, inventory, logistical support etc. Pricing can only be provided by number of pieces or cycle time if the work is completed within our own facility.
How do I contact AmeraSorting to inquire of a new sort?
Easy! You can submit an inquiring by completing the New Sort Request Form above. An AmeraSorting member will contact you within 24 hours to confirm your inquiry. You may also call our main office line at (586)522-4735 where one of our customer support specialist will be able to help! Or you can email us at INFO@AmeraSorting.com.
What information does AmeraSorting require when starting a new inspection?
A PO is required within 48 hours of initiating an inspection. Provide us with the quality concern description, part numbers, serial numbers, and work instructions.
When can I expect to receive the quality inspection report (data results)?
Reports are emailed on a daily basis throughout the duration of the sort on the following business days: Monday-Friday.
In what format can I expect to receive the quality inspection report?
Quality inspection reports will be provided in Excel format. They will be interactive, dynamic, and concise detailing manufacturing dates, serial numbers, defect information, and any other relevant information to the sort.
Can your team perform sorts at other customers’ facilities?
Absolutely, AmeraSorting specializes in coordinating through our clients to ensure quality issues are addressed in their customers’ facilities.
How does your pricing compare to competitors?
Pricing is consistent and remains competitive with competitors in the region. Pricing is in line with Union mandated wages.