Frequently Asked Questions
Have a question? We’ve compiled answers to some of the questions we’re asked most often regarding our services, response times, reporting, and project support.
If you don’t find the information you’re looking for, our team is always available to help.
Need Immediate Assistance?
For urgent quality concerns requiring immediate support, please contact our team directly. We are available 24/7 to respond to critical manufacturing needs.
Getting Started
How do I request AmeraSorting's services?
Complete the inquiry form on our Contact Us page or contact our team directly by phone or email. To ensure we fully understand your project, we’ll discuss your requirements, inspection method, staffing needs, project timeline, and reporting expectations before preparing a quote.
What information do you need to get started?
To prepare an accurate quote and ensure a successful project launch, we typically request:
- Facility location
- Scope of work
- Inspection method
- Estimated quantity
- Number of inspectors requested
- Project duration
- Desired start date
- Customer-specific requirements
Providing this information upfront allows our team to mobilize quickly and efficiently.
How quickly can AmeraSorting respond?
We understand that quality concerns require immediate attention. Our team is committed to responding to new inquiries within 24 hours. Depending on project scope, location, staffing availability, and facility access, we can often mobilize support quickly to help minimize production disruptions.
For urgent after-hours requests, our emergency support line is available 24/7.
What happens after I submit an inquiry?
Once your inquiry is received, a member of our team will review your project requirements and contact you to discuss the scope of work.
We’ll work with you to determine staffing requirements, reporting expectations, project timeline, and pricing before preparing a quote and coordinating project launch.
Our goal is to make the onboarding process as seamless and efficient as possible.
Our Services
What services does AmeraSorting provide?
AmeraSorting provides a wide range of manufacturing support services including:
- Sorting & Inspection
- Quality Containment
- Rework
- Resident Support
- GP12 Containment
- Yard Campaigns
- Small Assembly
- Repackaging
- Warehousing
- Reflashing
- Tooling
- Value-Added Manufacturing Services
Our solutions are tailored to each customer’s unique requirements.
What makes AmeraSorting different?
AmeraSorting is more than a quality containment company—we are a manufacturing solutions partner.
Our experienced team combines rapid response, detailed reporting, bilingual communication, and flexible support to help manufacturers solve quality challenges quickly and efficiently.
We don’t simply provide manpower—we provide dependable solutions that help protect production and keep your operations moving.
Why choose AmeraSorting?
For more than a decade, AmeraSorting has partnered with OEMs and Tier suppliers to provide responsive quality containment and manufacturing support. Our reputation has been built on rapid response, transparent communication, and consistent execution—earning the trust of customers who continue to refer us for future projects.
Whether supporting a new launch, quality concern, or long-term project, our focus remains the same: protecting production while delivering dependable results.
Do you support both union and non-union facilities?
Yes.
AmeraSorting has extensive experience supporting both union and non-union manufacturing facilities.
Our UAW affiliation allows us to efficiently support many unionized automotive facilities while maintaining the flexibility to provide services within non-union operations as well.
What does AmeraSorting's UAW affiliation mean for our customers?
AmeraSorting’s relationship with the UAW supports our ability to maintain an experienced and dependable workforce while providing customers with consistent project staffing and reduced employee turnover.
Many of our inspectors and team leaders have built long-term careers with AmeraSorting, allowing us to provide continuity, professionalism, and experienced personnel across a wide variety of projects.
Our UAW affiliation also enables us to support many unionized manufacturing facilities while continuing to provide services within non-union operations.
Do you offer in-house services?
Yes.
AmeraSorting continues to expand its in-house capabilities through our 49,000-square-foot Metro Detroit facility.
Our growing capabilities include:
- In-House Sorting & Inspection
- Warehousing
- Repackaging
- Small Assembly
- Reflashing
- Tooling
Value-Added Manufacturing Services
What industries do you support?
AmeraSorting primarily supports the automotive manufacturing industry, providing services to OEMs and Tier 1, Tier 2, and Tier 3 suppliers.
Our experience includes supporting production launches, quality containment activities, resident engineering support, warehousing operations, and value-added manufacturing services throughout North America.
Reporting & Communication
What type of reporting does AmeraSorting provide?
Throughout every project, AmeraSorting provides detailed reporting designed to give customers complete visibility into inspection progress.
Depending on project requirements, reports may include:
- Quantities Inspected
- Defect Summaries
- Manufacturing Dates
- Serial Numbers
- Traceability Information
- Customer-Specific Data
- Real-Time Raw Data
- Excel Reporting
Our reporting is interactive, transparent, and actionable, giving customers the information they need to make informed decisions throughout the duration of the project.
How often will I receive updates?
Reporting frequency is customized to each project and customer requirements. Daily reports are standard, and for critical launches or containment activities, additional real-time updates can be provided as needed.
Who will be my point of contact?
Each project is assigned a dedicated AmeraSorting representative to ensure consistent communication from project launch through completion. Your point of contact will coordinate project updates, reporting, staffing, and any changes throughout the duration of the project.
Facility & Coverage
Where is AmeraSorting located?
AmeraSorting is headquartered in Metro Detroit, strategically located near Detroit Metropolitan Airport.
This central location allows us to quickly support customers throughout Michigan and surrounding states while providing efficient access to major automotive manufacturing facilities.
What areas do you service?
Our primary service area includes Michigan, Ohio, Indiana, Kentucky, and Ontario, Canada. Depending on project requirements, AmeraSorting also supports customers throughout North America.
Do you support emergency projects?
Yes.
We understand that manufacturing challenges don’t always occur during normal business hours. Our team is available 24/7 to respond to urgent quality concerns and help minimize production disruptions whenever possible.
Billing & Administration
How are AmeraSorting's services billed?
AmeraSorting bills services based on the actual labor hours worked by our personnel. While we provide an estimate prior to the start of a project, the final invoice reflects the actual hours required to complete the requested scope of work.
Project duration may vary depending on several factors outside of AmeraSorting’s control, including production schedules, material availability, logistics within the facility, equipment support, customer direction, and changes to the scope of work.
Our goal is to provide complete transparency by accurately billing for the services performed while maintaining flexibility to support our customers’ operational needs.
How are project estimates prepared?
Project estimates or quotes are developed using the information available at the time of the request, including the anticipated scope of work, estimated staffing requirements, project duration, inspection method, and customer-specific requirements.
Because manufacturing environments are dynamic, actual project hours may vary based on changing production conditions, available material, scheduling adjustments, or modifications to the requested scope of work.
If significant changes occur during the project, AmeraSorting will communicate those changes with the customer as appropriate.
Do you provide pricing based on pieces inspected per hour?
Not typically. AmeraSorting provides third-party quality containment and manufacturing support services, and our projects are billed based on labor hours rather than production output.
As an independent service provider working within our customers’ facilities, many factors affecting productivity are outside of our control, including:
- Material availability
- Production schedules
- Hi-lo and logistical support
- Workstation layout
- Customer-directed priorities
- Line stoppages or production interruptions
- Engineering changes or scope modifications
For this reason, AmeraSorting does not guarantee or bill based on a specific number of pieces inspected per hour. Instead, our focus is on providing qualified personnel, accurate inspections, detailed reporting, and responsive support to help our customers protect production and maintain quality.
Do I need a purchase order before work begins?
Whenever possible, AmeraSorting requests a purchase order before project launch. However, we understand that emergency situations may require immediate support. In these cases, we can begin work while coordinating purchase order issuance with your team.
How quickly can I receive a quote?
Quotes are prepared promptly after reviewing the project scope. Depending on the complexity of the request, most quotations can be provided within one business day.
Still Have Questions?
Every manufacturing challenge is unique, and we’re here to help.
If you didn’t find the information you were looking for, please contact our team. We’d be happy to discuss your project and recommend the best solution for your operation.